UK regulator raises fresh concerns over Viagogo/StubHub merger

British regulator the Competition and Markets Authority (CMA) has been investigating the merger of secondary ticketing firms Viagogo and StubHub. Its latest update on the investigation isn’t good news for those companies. The CMA says it is “concerned that the loss of competition brought about by the merger could result in customers who buy and resell tickets […]

StubHub president to leave as company announces more layoffs

Secondary ticketing company StubHub isn’t having a good 2020, by any stretch of the imagination. Not only has the live industry shut down in many countries, but the eBay subsidiary’s planned $4bn acquisition by Viagogo has yet to see the two companies actually merge, amid regulatory investigation. Given past controversies around Viagogo and secondary ticketing more […]

StubHub faces class action lawsuit over coronavirus refunds

With a huge number of festivals and concerts postponed or cancelled entirely amid the coronavirus pandemic, event organisers and ticketing companies have been mulling their options. One solution is to offer customers ticket vouchers (for when events are rescheduled) rather than cash refunds, as a way to stay financially afloat during the current period of […]

StubHub is offering credit, not refunds, for cancelled events

The next big controversy around secondary ticketing has arrived, and it concerns whether buyers will get refunds for events that have been cancelled due to the coronavirus pandemic. If they bought through StubHub, the answer is now ‘no’ in the US and Canada – unless they were bought in areas where such refunds are legally required. […]

StubHub furloughs staff due to coronavirus impact

StubHub has become one of the first ticketing firms to confirm plans to ‘furlough’ staff (the term means to put staff on mandatory leave, often unpaid – it’s not clear whether that applies here – as a temporary measure). “Given the impact of the coronavirus on the live-events industry, we have made the difficult but responsible decision […]

UK watchdog threatens StubHub with court action over website

The UK’s Competition and Markets Authority (CMA) has long been a thorn in the side of secondary ticketing firm Viagogo. Now it’s also training its sights on StubHub, the company that Viagogo is in the process of buying for $4.05bn. The CMA has told StubHub that it may face court action unless it makes some key changes to […]

eBay launches ‘strategic review’ that includes StubHub

Ticketmaster recently shut down its secondary-ticketing websites GetMeIn and Seatwave in Europe last year, shifting the option for fans to resell tickets to its own platform instead. Now could eBay be getting rid of its secondary-ticketing division StubHub? It’s possible, albeit with a sale an option rather than a shutdown. eBay has announced “a strategic review” […]

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